Welcome to Morden Tourist ("we," "our," "us"), operating the website mordentourist.com and our offline travel lounge located at SCO 64-65, 2nd Floor, Sector 34-A, Chandigarh, India.
We are committed to maintaining the confidentiality and integrity of personal information entrusted to us by our travelers, prospective guests, and website visitors. This Privacy Policy outlines our standards concerning the collection, storage, transfer, and safeguarding of your data.
Summary: We never sell your personal information. Your contact details, travel preferences, and identification documents are collected exclusively to facilitate flight ticketing, hotel vouchers, tourist visas, island permits, and personalized trip coordination.
1. Information We Collect
When you contact us, request an itinerary, or make a booking, we may collect the following classes of data:
- Contact Details: Your full legal name, telephone or WhatsApp mobile number (e.g.
8351917891), and email address.
- Traveler Documents: Passport copies, national identity proofs (Aadhaar/Voter ID), dates of birth, and nationality required for international visas (e.g. UAE visas), airline tickets, and protected island entry permits (such as Lakshadweep and Andaman clearances).
- Trip Preferences: Desired destinations, dates of travel, preferred airline class, dietary requirements, room configurations, and special health or accessibility accommodations.
- Payment & Transaction Details: Bank transfer records, transaction reference IDs, and billing addresses. Note: We do NOT store complete credit card or debit card numbers on our local servers. All digital payments are processed through secure, RBI-compliant banking gateways.
- Automated Digital Data: IP addresses, browser types, device identifiers, and browsing activity collected automatically through standard log files and functional cookies when you visit
mordentourist.com.
2. How We Utilize Your Information
We process personal data for genuine travel coordination and legal compliance purposes, including:
- Processing flight reservations, hotel vouchers, yacht charter agreements, and attraction entry passes.
- Applying for tourist visas, island ecological clearances, and local government permits on your behalf.
- Communicating trip confirmations, itinerary updates, flight gate shifts, and emergency alerts.
- Responding to customer support inquiries and providing 24/7 assistance during your travels.
- Fulfilling legal obligations under Indian statutory frameworks, including tourism regulations, tax compliance (GST), and civil aviation security guidelines.
3. Information Sharing & Third-Party Disclosures
We share your data only with trusted partners strictly necessary for executing your journey:
- Airlines & Maritime Operators: For issuing passenger tickets, boarding passes, and yacht manifests.
- Hotels & Island Resorts: To confirm check-in dates, guest room types, and meal reservations.
- Consular Offices & Immigration Authorities: To process visa applications (e.g., UAE immigration for Abu Dhabi visitors) and local police clearances for restricted island zones.
- Travel Insurance Providers: To activate medical and cancellation insurance policies requested by the traveler.
4. Cookies & Tracking Technologies
mordentourist.com utilizes minimal, essential cookies to optimize site performance, remember language preferences, and gather aggregated analytical metrics (such as visitor counts and bounce rates). You can disable cookies through your web browser preferences; however, certain site features (such as dynamic booking forms) may experience limited functionality.
5. Data Security Measures
We implement administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. All sensitive transmission across mordentourist.com is protected by Transport Layer Security (TLS/SSL) encryption.
6. Your Data Rights
Under applicable data protection guidelines and the Digital Personal Data Protection Act, you have the right to inspect, correct, or request the deletion of your personal data stored with us, subject to retention required for accounting and regulatory compliance.
7. Contact Information for Privacy Concerns
For questions regarding this policy or to exercise any data privacy rights, please reach out to our appointed Data Privacy Officer: